Terms and Conditions

These are the terms and conditions subject to which we allow you to use Our Website. By visiting or using Our Website, and authorising us to act as your tax agent and provide our professional services, you agree to be bound by them.

We are Fine Line Accounting/Virtual Tax a business registered in Australia with ABN, number 21 337717 868.

Our address is 9 Pinari Court Mountain Creek Qld 4557.

You are: Anyone who uses Our Website and use our Tax Agent Services in any circumstances.

It is now agreed as follows:

1: Definitions

“Authorisation and Service Provision means authorisation and provision of the Work you have instructed us to do, and which we will prepare for your approval.

“Documentation” means the documentation provided by you.

“Intellectual Property” means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of all kinds coming into existence after today; and including, among others, patents, trade marks, unregistered marks, designs, copyrights, software, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights.

“Our Website” means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us or any member of the business. It includes all of the web pages owned by us.

“Price” means the price for our Services as quote to you by us

“Services” means all of the services available from Our Website, whether free or charged.

“Work” means the work we do to provide the Services you have ordered.

1: Interpretation

In this agreement unless the context otherwise requires:

a reference to one gender shall include any or all genders and a reference to the singular may be interpreted where appropriate as a reference to the plural and vice versa.

a reference to a person includes a human individual, a corporate entity and any organisation which is managed or controlled as a unit.

in the context of permission, “may not” in connection with an action of yours, means “must not”.

the headings to the paragraphs to this agreement are inserted for convenience only and do not affect the interpretation.

any agreement by either party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing;

[except where stated otherwise,] any obligation of any person arising from this agreement may be performed by any other person;

in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party.

these terms and conditions apply to all supplies of Services by us. They prevail over any terms proposed by you.

this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.

1:Basis of Authorisation and Contract for Tax Services

You authorise Fine Line Accounting/Virtual Tax to prepare your tax return and lodge it electronically based on the information provided by you and in accordance with the Income Tax Assessment Acts 1936 & 1997. Fine Line Accounting/Virtual Tax doesn’t accept any liability and responsibility arising from the provision of inaccurate information that you provide to be included in your tax return. You consent to Fine Line Accounting/Virtual Tax retaining a digitally signed copy of your income tax return for our future references.

You cannot assume that your taxation return has been lodged until you receive confirmation from Fine Line Accounting/Virtual Tax via email or text that it has been lodged.

You agree to pay the fee specified as quoted via our staff for the preparation and electronic lodgement of your tax returns and related schedules, once you have been notified that the return is complete and that payment is required prior to lodgment of your return.

In entering into this contract you have not relied on any representation or information from any source except the definition and explanation of the Services given on Our Website.

If you use Our Website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.

Subject to these terms and conditions, we agree to complete the Work and to provide to you some or all of the Services described on Our Website at the Prices we charge from time to time.

You acknowledge that you understand exactly what is included in the Services and you are satisfied that the Services you intend to buy are suitable and satisfactory for your requirements.

We do not offer the Services in all countries. We may refuse to supply a Service if you live in a country we do not serve.

Some of our Services are now or may in future, be available to you only subject to additional terms..

If we give you free access to a Service or feature on Our Website which is normally a charged feature, and that Service or feature is usually subject to additional contractual terms, you now agree that you will abide by those terms.

We may change this agreement and / or the way we provide the Services, at any time. If we do:

Our contract terminates on the earliest of:

our completion of any Work or Service for which you have paid us. If there is any doubt as to when this is, or was, then our decision is final;

our having worked for the amount of time for which you have paid us, even if the Work is unfinished.

You do not become a client for the time when after completion of one piece of work we start another. Each piece of Work is a new retainer which terminates when that Work is done. If we should give advice on the same subject at a later time, that advice constitutes a separate contract and does not retrospectively extend the first contract for our Services.

There is no contract between us for any free Service, so you do not become a client by using any free Service and we are not liable to you in any way resulting from your use of any free Service.

Prices for business Services are exclusive of any applicable goods and services tax or other sales tax.

The Price of any Service may be changed by us at any time. But we will never change a Price so as to affect the Price charged to you at the time when you buy a Service.

You agree that you are bound by these terms (or the latest version of them) for all future contracts with us, whether ordered through Our Web Site or in some other way.

1: Price and payment

The Price of any Service may be changed by us at any time. But we will never change a Price so as to affect the Price charged to you at the time when you buy a Service.

Charges for Services are fixed whenever it is reasonably possible for us to ascertain the price.

Estimates of charges will be provided to you wherever possible.

Payment will be made to us prior to lodgement of any returns/Bas with the Australian Taxation Office.

Payment may be made by credit card, or by transfer to our bank account.

If we do not receive payment within the period required, we shall stop Work until you have brought your payment up to date.

It is possible that the Price may have increased from that posted on Our Website. If that happens, we will not provide the Services until you have confirmed that you wish to order at the new price.

Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than Australian dollar will be borne by you.

Any details given by us in relation to exchange rates are approximate only and may vary from time to time.

1: Security of your credit card

We take care to make Our Website safe for you to use.

Card payments are not processed through pages controlled by us.

If you have asked us to remember your credit card details in readiness for your next purchase or subscription, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process your automatic monthly payments or other transactions which you have initiated.

1: Confidentiality

Both parties are aware that in the course of our Work for you either of us will have access to and be entrusted with information in respect of the business and operation of the other and their dealings, transactions and affairs, all of which information is or may be confidential.

We both now undertake for ourselves and every employee, or sub-contractor whose services we may use both during and after completion of the Work, that we will not divulge to any person whatever or otherwise make use of (and will use their best endeavours to prevent the publication or disclosure of) any trade secret or confidential information.

For the purposes of your above undertaking, the information will be deemed to include all information (written or oral) concerning the Detailed Specification.

Each of us now undertakes to the other to make all relevant employees, agents and sub-contractors aware of the confidentiality of information and the provisions of this paragraph and to take all such steps as will from time to time be necessary to ensure compliance by its employees, agents and sub-contractors with these provisions.

1:Disclaimers and limitation of liability

The law differs from one country to another. This paragraph applies so far as the applicable law allows.

All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph will be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Services concerned.

We will not be liable to you for any loss or expense which is:

indirect or consequential loss; or

economic loss or other loss of turnover, profits, business or goodwill even if such loss was reasonably foreseeable or we knew you might incur it.

This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies as well as to us.

Nothing in this agreement will be construed as limiting or excluding our liability for death or personal injury caused by our negligence.

1: Indemnity

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

your failure to comply with the law of any country;

your breach of this agreement;

any act, neglect or default by any agent, employee, you or your customer.

1: Termination

This agreement may be terminated:

when the Work has been delivered to you.

immediately by us if you fail to pay any additional sum due as requested prior to tax lodgement.

Termination of this agreement by this paragraph will be without prejudice to any other rights or remedies to which a party may be entitled.

1: Miscellaneous matters

You undertake to provide to us your current land address, e-mail address, telephone number as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.

If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it will be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it will be binding in that changed or reduced form. Subject to that, each provision will be interpreted as severable and will not in any way affect any other of these terms.

The rights and obligations of the parties set out in this agreement will pass to any permitted successor in title.

Any obligation in this agreement intended to continue to have effect after termination or completion will so continue.

No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

When you visit Our Website or send messages to us by email, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on Our Website. You agree that all our electronic communications satisfy any legal requirement that such communications be in writing.

In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.

This agreement does not give any right to any third party.

Neither party will be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond its reasonable control,

In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement will prevail.

The validity, construction and performance of this agreement shall be governed by the laws of the State of Queensland.